Shipping Policy

Last Updated: 12 August 2026

At FreshBloom, we aim to provide a reliable and convenient delivery experience.

🚚 Delivery

All orders are shipped using Aramex Store-to-Door delivery.

• Estimated delivery time: 8–11 business days

• Orders are processed and dispatched as soon as reasonably possible.

• Business days exclude weekends and South African public holidays.

• Delivery times are estimates and are not guaranteed.

📦 Tracking

Once your order has been dispatched, you may receive tracking information so you can follow your delivery through the courier.

⏳ Delivery Delays

FreshBloom is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, severe weather, public holidays, incorrect delivery information, customs or other unforeseen events.

If a courier delay occurs, we will assist you where reasonably possible in communicating with the courier.

Nothing in this policy limits any rights you may have under applicable South African law.

🏠 Delivery Address

Please ensure that your delivery information is accurate and complete when placing your order. FreshBloom cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer, to the extent permitted by law.

📞 Questions

For shipping-related questions, please contact FreshBloom through the contact details provided on our website.